Online & Remote Services
Access to City Services
Public access to all City facilities is currently restricted; however, we are still operating and can provide assistance remotely through our online services or via telephone.
Public Records Requests
Submit public records requests and track the progress of your request through our online portal.
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After submitting a request, you will be provided a tracking number and security code. You may use these two items to check the status of your request in the online portal.
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If you provided an email address, a representative of the Clerk's Office will contact you ONLY if your request is unclear or requires payment to fulfill. If a request can be fulfilled without further clarification or payment, you will receive an email notifying you the records are ready for retrieval in the online portal.
Code Enforcement
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Code Enforcement is currently focusing on public safety issues, illegal outdoor/street vendors, signage in City rights-of-way and construction activity being done without permits.
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Report a violation of the City’s Code of Ordinances using the following methods:
Building Permits & Business Licenses
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Our Building Permits and Building Licenses staff will continue to accept, process and issue permits and licenses by email only. Please note that we will not be able to accept any hard copy applications or associated materials..
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Submit applications or request information using the following methods:
Planning & Zoning Services
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To submit developer review applications or get answers to planning or zoning questions:
Engineers & Inspections
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To request a right-of-way permit or to contact our engineering staff:
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Phone: 407-518-2169