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City Operations

Current Status of City Operations During COVID-19

We know a community-wide approach is needed, so we continue to work closely with the Osceola County Office of Emergency Management, Osceola County Government, and the City of St. Cloud as we actively respond to COVID-19. The Florida Department of Health is serving as the lead response agency in the State for this pandemic. We are in frequent communication with the Department of Health and will continue to support them with our resources to the greatest extent possible during this public health emergency.

City Facilities


  • All public facilities, including City Hall, are closed to the general public..


  • Though none of our facilities across the City will be accessible to the public, the City will remain fully operational and will provide services to the greatest extent possible. Go to our online & remote services page for more info. ​

  • The Kissimmee Gateway Airport remains open and operational. Air Traffic Control and Fixed Base Operator services are available.  The Airport Administration Building is closed to the public but is answering phone calls and emails. Airport Operation and Maintenance Staff are still available for airfield responses.

Public Safety​

  • If you have an emergency, dial 9-1-1. To report a non-emergency police or fire situation, call 407-846-3333.

  • Public Safety services remain fully functional and will continue to operate throughout this public health emergency.

  • The Kissimmee Police Department lobby is closed to the general public. Red light camera payments and fingerprinting services will not be offered at Kissimmee Police Department until further notice. If you have questions about red light camera tickets, please call 407-518-2534.


  • Pickups are occurring on normally scheduled days and residents are reminded to have carts/bins at the curb before 7 am on the day of collection.


  • Any extra bags, bundles or boxes outside of a cart/bin will not be collected until further notice. If you have extra items, please prioritize the most important items like food waste or personal hygiene products are inside your bin first.


  • Drivers will no longer move collection carts/bins and rollback service will be temporarily suspended.

Building Permits & Business Licenses


  • The Building & Fire Prevention Division is no longer serving anyone in person. The City will accept and process all building permits and business licenses via email only until further notice. More information on the process is available at our online serv

Events, Venues & Recreation

  • All City-sponsored, hosted, and permitted events have been canceled until further notice.

  • The following venues and programming have been closed or canceled until further notice:

    • Kissimmee Civic Center

    • Community Centers (Oak Street, Chambers Park, Lakeside & Orange Gardens)

    • Kissimmee Lakefront Park splash pad & pavilions

    • Adult and child recreation programming 


  • Information on Osceola County School District schedule changes can be found on their website at osceolaschools.net.

Code Enforcement

  • Code Enforcement will continue to operate within the City; however, Code Enforcements focus will primarily be on public safety issues, illegal outdoor/street vendors, signage in City rights-of-way and construction activity being done without permits.​ More information on the process is available at our online services page.

Planning & Zoning

  • The City’s Planning & Zoning Division is no longer serving anyone in person; however, they will remain active with inquiries, developer review applications, the Development Review Committee and all other normal Planning tasks. More information on the process is available at our online services page.


  • The City has currently suspended all public meetings until further notice. Any development review application that requires a public meeting with the City Commission or one of the City’s Advisory Boards will be processed up to the point of advertising for the public meeting.


  • Inspections by the City of Kissimmee Engineering Department will continue as normal with City staff following the recommended guidelines for social distancing from the CDC.. 

  • The City will continue to accept, process, and issue right-of-way permits by e-mail only. No hard copy applications and associated materials will be accepted. More information on the process is available at our online services page.​